Terms, Policies & Privacy

Last Updated: June 22, 2025

Welcome to Onyx Midwifery. By using our website, services, or engaging in care with us, you agree to the following terms and policies. These guidelines ensure transparency, trust, and mutual respect in the care we provide.


Overview

Onyx Midwifery is dedicated to providing compassionate, holistic midwifery care. Our services include prenatal care, labor and birth support, postpartum recovery, and newborn care. These policies outline the terms of our services, privacy commitments, and financial agreements.


Care & Service Policies

Scope of Services

We offer a range of midwifery services, including but not limited to:

  •   • Prenatal consultations and wellness support
  •   • Home birth midwifery care
  •   • Postpartum and newborn care
  •   • Holistic wellness and birth planning guidance

Important: Our services are not a substitute for medical care from a licensed physician. We encourage all clients to consult with a healthcare provider for medical concerns beyond midwifery care.

Client Responsibilities

By engaging with Onyx Midwifery, you agree to:

  • ✔ Provide accurate medical history and information.
  • ✔ Follow care recommendations discussed with your midwife.
  • ✔ Seek emergency medical care when advised or in urgent situations.

Failure to disclose medical conditions or follow care recommendations may impact the quality and safety of services provided.


Payment & Refund Policies

Payments

  •   • Fees for midwifery services are discussed prior to care and must be paid according to the agreed schedule.
  •   • A non-refundable deposit may be required to secure your spot.

Refunds & Cancellations

  •   • Refunds are handled on a case-by-case basis and are subject to administrative fees.
  •   • If you need to cancel or reschedule an appointment, please notify us at least 24 hours hours/days in advance.
  •   • Missed appointments without prior notice may result in a fee.

For financial concerns or payment plans, please reach out to us directly.


Privacy & Confidentiality

Onyx Midwifery is committed to protecting your personal and health information.

  •   • We do not share your information without your consent, except as required by law.
  •   • All personal data is handled in compliance with applicable privacy regulations such as HIPAA.
  •   • We use secure data storage, encrypted communication platforms, and limited access protocols to protect your data.
  •   • You may request a copy of your health records or ask for corrections to your data at any time.
  •   • We do not sell or rent your data.
  •   • By submitting forms or signing up for our services, you consent to the use of your data for care coordination, internal analytics, and quality improvement.

We also use tools like Google Analytics to better understand how our website is used and improve your browsing experience. These tools collect non-identifiable data such as pages visited, time on site, browser type, and general location. This information does not include personal health data or any information covered by HIPAA.

For more information, you may download our full Privacy Policy here.


Website Use & Content

Our website provides educational resources, guides, and service information. By using this site, you agree to:

  •   • Use the content for personal and informational purposes only.
  •   • Not reproduce, modify, or distribute any material without permission.
  •   • Understand that the information provided is not a substitute for medical advice.

Liability Disclaimer

Onyx Midwifery provides care within the scope of midwifery practice. However, we cannot be held liable for:

  • • Medical complications, emergency interventions, or outcomes beyond our control.
  • • Decisions made by clients regarding their healthcare.

All clients are encouraged to seek appropriate medical advice when needed.


Policy Updates

Onyx Midwifery reserves the right to update these terms and policies at any time. Any changes will be posted on this page, and continued use of our services implies acceptance of the revised terms.


Contact Information

For questions regarding our terms, policies, or services, please reach out:

  • 📧 info@onyxmidwifery.com
  • 📞 213-662-5733
  • 📍 Los Angeles, CA

By engaging with Onyx Midwifery, you acknowledge that you have read and agreed to our Terms & Policies.